Poppulo Outage History

Poppulo is up right now

Poppulo had 9 outages in the last 2 years totaling 16h 5m of downtime — averaging 0.4 incidents per month.

There were 9 Poppulo outages since July 22, 2025 totaling 16h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://poppulo1.statuspage.io

Critical July 16, 2026

EU and US Microsite Issues

Detected by Pingoru
Jul 16, 2026, 08:23 AM UTC
Resolved
Jul 16, 2026, 12:37 PM UTC
Duration
4h 14m
Affected: Email Microsites
Timeline · 4 updates
  1. investigating Jul 16, 2026, 08:23 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Microsites are currently experiencing issues. Our Incident Response teams have been engaged and are working toward a resolution. Please accept our apologies for any inconvenience caused. Poppulo Support

  2. identified Jul 16, 2026, 08:51 AM UTC

    AWS have confirmed that they are experiencing a global Cloudfront issue which is leading to the 504 errors on the microsites. https://health.aws.amazon.com/health/status AWS are investigating and the issue is being treated with the highest priority.

  3. identified Jul 16, 2026, 10:12 AM UTC

    A workaround has been implemented which has restored access to some customer microsites. AWS is continue to investigate the issue on their end and implement a complete fix https://health.aws.amazon.com/health/status

  4. resolved Jul 16, 2026, 12:37 PM UTC

    AWS have confirmed the Cloudfront issue has now been addressed : https://health.aws.amazon.com/health/status All micosites are now accessible.

Read the full incident report →

Minor June 15, 2026

EU and US reporting delays.

Detected by Pingoru
Jun 15, 2026, 02:19 PM UTC
Resolved
Jun 15, 2026, 03:39 PM UTC
Duration
1h 19m
Affected: Reporting & Analytics
Timeline · 4 updates
  1. investigating Jun 15, 2026, 02:19 PM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With delays to reporting on our EU and US server Please note your mails are delivering as expected but our reporting isn't UpToDate. Our Incident Response teams have been engaged and are working toward a resolution as a top priority. Poppulo Support

  2. identified Jun 15, 2026, 02:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 15, 2026, 03:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 15, 2026, 03:39 PM UTC

    This incident has now been resolved and reporting uptodate.

Read the full incident report →

Minor June 11, 2026

EU and US server latency

Detected by Pingoru
Jun 11, 2026, 09:55 AM UTC
Resolved
Jun 11, 2026, 01:16 PM UTC
Duration
3h 20m
Affected: Poppulo Platform / Web Application
Timeline · 4 updates
  1. investigating Jun 11, 2026, 09:55 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With increased latency on our EU and US server. Our Incident Response teams have been engaged and are working toward a resolution as a priority. Poppulo Support

  2. monitoring Jun 11, 2026, 11:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 11, 2026, 11:29 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 11, 2026, 01:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 9, 2026

EU and US server issues

Detected by Pingoru
Jun 09, 2026, 12:01 PM UTC
Resolved
Jun 09, 2026, 12:19 PM UTC
Duration
18m
Affected: Poppulo Platform / Web Application
Timeline · 3 updates
  1. investigating Jun 09, 2026, 12:01 PM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With access to the EU and US Admin currently unavailable. Our Incident Response teams have been engaged and are working toward a resolution as a top priority.

  2. monitoring Jun 09, 2026, 12:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 09, 2026, 12:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 21, 2026

US Service Issue

Detected by Pingoru
Jan 21, 2026, 09:39 AM UTC
Resolved
Jan 21, 2026, 11:00 AM UTC
Duration
1h 20m
Affected: Poppulo Platform / Web ApplicationEmail Sending
Timeline · 3 updates
  1. identified Jan 21, 2026, 09:39 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With degraded performance on the US admin. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

  2. monitoring Jan 21, 2026, 09:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2026, 11:00 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 14, 2026

EU Service Issue : Feeds publishing on EU

Detected by Pingoru
Jan 14, 2026, 01:17 PM UTC
Resolved
Jan 14, 2026, 04:10 PM UTC
Duration
2h 53m
Affected: Mobile Publishing
Timeline · 4 updates
  1. investigating Jan 14, 2026, 01:17 PM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Engineering team is investigating publishing issue with feeds on Sharepoint. Please accept our apologies for any inconvenience caused. Poppulo Support Team

  2. identified Jan 14, 2026, 02:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 14, 2026, 03:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 14, 2026, 04:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 27, 2025

EU Service Issue

Detected by Pingoru
Nov 27, 2025, 10:08 AM UTC
Resolved
Nov 27, 2025, 10:45 AM UTC
Duration
37m
Affected: Poppulo Platform / Web ApplicationEmail Sending
Timeline · 4 updates
  1. investigating Nov 27, 2025, 10:08 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. Our Engineering team is investigating We apologize for any inconvenience caused. Please accept our apologies for any inconvenience caused. Poppulo Support Team

  2. investigating Nov 27, 2025, 10:12 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 27, 2025, 10:28 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 27, 2025, 10:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 8, 2025

Service issue on US server

Detected by Pingoru
Sep 08, 2025, 03:17 PM UTC
Resolved
Sep 08, 2025, 04:36 PM UTC
Duration
1h 18m
Affected: Email Sending
Timeline · 3 updates
  1. investigating Sep 08, 2025, 03:17 PM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some mails showing as deferred. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

  2. monitoring Sep 08, 2025, 03:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 08, 2025, 04:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 22, 2025

US Service Issue -Event Emails

Detected by Pingoru
Jul 22, 2025, 04:22 PM UTC
Resolved
Jul 22, 2025, 05:04 PM UTC
Duration
42m
Affected: Poppulo Platform / Web Application
Timeline · 5 updates
  1. investigating Jul 22, 2025, 04:22 PM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. There are issues with creating event emails in the tool at the moment. Newsletter and Flyer emails are unaffected.

  2. identified Jul 22, 2025, 04:42 PM UTC

    The issue has been identified and we're working on a fix.

  3. monitoring Jul 22, 2025, 04:45 PM UTC

    A fix has been implemented and it seems to be resolved. We are still monitoring for the moment.

  4. monitoring Jul 22, 2025, 05:01 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 22, 2025, 05:04 PM UTC

    This incident has been resolved.

Read the full incident report →