Poppulo incident

US Service Issue

Minor Resolved View vendor source →

Poppulo experienced a minor incident on January 21, 2026 affecting Poppulo Platform / Web Application and Email Sending, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 09:39 AM UTC
Resolved
Jan 21, 2026, 11:00 AM UTC
Duration
1h 20m
Detected by Pingoru
Jan 21, 2026, 09:39 AM UTC

Affected components

Poppulo Platform / Web ApplicationEmail Sending

Update timeline

  1. identified Jan 21, 2026, 09:39 AM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With degraded performance on the US admin. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused

  2. monitoring Jan 21, 2026, 09:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2026, 11:00 AM UTC

    This incident has been resolved.