Poppulo incident

US Service Issue -Event Emails

Major Resolved View vendor source →

Poppulo experienced a major incident on July 22, 2025 affecting Poppulo Platform / Web Application, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 04:22 PM UTC
Resolved
Jul 22, 2025, 05:04 PM UTC
Duration
42m
Detected by Pingoru
Jul 22, 2025, 04:22 PM UTC

Affected components

Poppulo Platform / Web Application

Update timeline

  1. investigating Jul 22, 2025, 04:22 PM UTC

    We are currently experiencing an issue that may be impacting your ability to fully utilize our services. There are issues with creating event emails in the tool at the moment. Newsletter and Flyer emails are unaffected.

  2. identified Jul 22, 2025, 04:42 PM UTC

    The issue has been identified and we're working on a fix.

  3. monitoring Jul 22, 2025, 04:45 PM UTC

    A fix has been implemented and it seems to be resolved. We are still monitoring for the moment.

  4. monitoring Jul 22, 2025, 05:01 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 22, 2025, 05:04 PM UTC

    This incident has been resolved.