Poppulo experienced a major incident on September 17, 2025 affecting Email Sending, lasting 5h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Email Sending
Update timeline
- investigating Sep 17, 2025, 02:15 PM UTC
We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With some scheduled mails not being published and sent. Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused
- identified Sep 17, 2025, 07:29 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 17, 2025, 07:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 17, 2025, 08:08 PM UTC
This incident has been resolved.