Poppulo experienced a minor incident on August 4, 2026 affecting Poppulo Platform / Web Application, lasting 1d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 04, 2026, 05:11 PM UTC
We are currently experiencing an issue that may be impacting your ability to fully utilize our services. With an error message displaying when editing some email components on the US server Our Incident Response teams have been engaged and are looking into the issue. Please accept our apologies for any inconvenience caused Poppulo Support
- identified Aug 04, 2026, 06:11 PM UTC
The issue has been identified and a fix is being worked on. In the mean time for any customers seeing the following error when editing their email : "The following items contain internal links to unavailable pages: Useful Links HZ Content - Edit Property These links must be fixed before the email can be sent." Please contact Support and we will work with you to address your individual case. Apologies for any inconvenience Poppulo Support
- monitoring Aug 05, 2026, 05:54 PM UTC
A fix has been implementing and we are monitoring the results
- resolved Aug 06, 2026, 08:29 AM UTC
This incident has been resolved.