Poppulo incident

Poppulo Support Phone Line partially down - Not an Email or Signage outage

Notice Resolved View vendor source →

Poppulo experienced a notice incident on September 8, 2026, lasting 1h 14m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 05:14 PM UTC
Resolved
Sep 08, 2026, 06:29 PM UTC
Duration
1h 14m
Detected by Pingoru
Sep 08, 2026, 05:14 PM UTC

Update timeline

  1. monitoring Sep 08, 2026, 05:14 PM UTC

    We have become aware that our phone provider is experiencing a few platform issues which is causing most inbound and outbound calls to fail to connect. If you are trying to reach Poppulo Support and can't reach us via the phone, we suggest submitting a ticket at poppulo.com/support and will follow up with you as soon as possible. There is not a platform issue with either the Poppulo Email or Poppulo Signage products, we just wanted to let our clients know that reaching us by phone may be unreliable for the time being. Please reference https://status.goto.com/incidents/8xtg7h12rg31 for service updates.

  2. resolved Sep 08, 2026, 06:29 PM UTC

    The Goto status page indicates they have resolved their platform issues