Poplapay incident

Some failing Nets authorizations

Notice Resolved View vendor source →

Poplapay experienced a notice incident on January 17, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2023, 09:18 PM UTC
Resolved
Jan 17, 2023, 07:00 PM UTC
Duration
—
Detected by Pingoru
Jan 17, 2023, 09:18 PM UTC

Update timeline

  1. resolved Jan 17, 2023, 09:18 PM UTC

    We noticed an uptick in failed Nets authorizations, spanning from 21:06 to 21:09 and 21:24-21:46. This has caused a number of payments to fail during this period. The issue has since resolved itself and errors counts have normalized.