Poplapay incident

Nets authorizations were down 13:41-13:55

Critical Resolved View vendor source →

Poplapay experienced a critical incident on September 7, 2023 affecting Nets Finland, lasting 1h 2m. The incident has been resolved; the full update timeline is below.

Started
Sep 07, 2023, 10:59 AM UTC
Resolved
Sep 07, 2023, 12:01 PM UTC
Duration
1h 2m
Detected by Pingoru
Sep 07, 2023, 10:59 AM UTC

Affected components

Nets Finland

Update timeline

  1. investigating Sep 07, 2023, 10:59 AM UTC

    Nets authorizations are currently down. The issue is being investigated.

  2. monitoring Sep 07, 2023, 11:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 07, 2023, 11:22 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 07, 2023, 12:01 PM UTC

    This incident has been resolved.