Poplapay incident

Worldline settlements delayed

Notice Resolved View vendor source →

Poplapay experienced a notice incident on September 18, 2023 affecting Worldline, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 18, 2023, 09:19 AM UTC
Resolved
Sep 19, 2023, 11:58 AM UTC
Duration
1d 2h
Detected by Pingoru
Sep 18, 2023, 09:19 AM UTC

Affected components

Worldline

Update timeline

  1. investigating Sep 18, 2023, 09:19 AM UTC

    This affects every merchant that is routed via TietoEvry. We are currently investigating the issue.

  2. resolved Sep 19, 2023, 11:58 AM UTC

    All delayed settlements have now been delivered.