Poplapay incident

Intermittent problems with card payments

Major Resolved View vendor source →

Poplapay experienced a major incident on February 20, 2024 affecting Nets Finland and Worldline, lasting 4h 14m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2024, 04:12 PM UTC
Resolved
Feb 20, 2024, 08:27 PM UTC
Duration
4h 14m
Detected by Pingoru
Feb 20, 2024, 04:12 PM UTC

Affected components

Nets FinlandWorldline

Update timeline

  1. identified Feb 20, 2024, 04:12 PM UTC

    There are intermittent problems with card payments affecting all acquirers. Up-to-date status about this is being posted here: https://www.nets.eu/Pages/operational-status.aspx

  2. monitoring Feb 20, 2024, 05:44 PM UTC

    Problems should be fixed, but still monitoring for any further issues.

  3. resolved Feb 20, 2024, 08:27 PM UTC

    No more problems seen.