Poplapay incident

Sporadic networking issue with NDS acquirer

Notice Resolved View vendor source →

Poplapay experienced a notice incident on December 6, 2024 affecting Nets Denmark, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2024, 12:43 PM UTC
Resolved
Dec 06, 2024, 12:43 PM UTC
Duration
—
Detected by Pingoru
Dec 06, 2024, 12:43 PM UTC

Affected components

Nets Denmark

Update timeline

  1. resolved Dec 06, 2024, 12:43 PM UTC

    We identified a sporadic networking issue towards NDS acquiring that has now been resolved. It started at 10:48 UTC and ended at 11:53 UTC, and caused a small part of authorizations to fail between those times. Connections to other acquirers were unaffected.