Poplapay incident

Elevated error rates for Danish Visa transactions

Minor Resolved View vendor source →

Poplapay experienced a minor incident on September 28, 2026 affecting Nets Denmark, lasting 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2026, 09:18 AM UTC
Resolved
Sep 28, 2026, 09:51 AM UTC
Duration
33m
Detected by Pingoru
Sep 28, 2026, 09:18 AM UTC

Affected components

Nets Denmark

Update timeline

  1. investigating Sep 28, 2026, 09:18 AM UTC

    We are seeing elevated error rates on Visa transactions for Danish DKK transactions due to an ongoing issue at the acquirer

  2. resolved Sep 28, 2026, 09:51 AM UTC

    The issue was fixed by the acquirer.