pool.ntp.org incident

Database outage again!

Major Resolved View vendor source →

pool.ntp.org experienced a major incident on July 5, 2025 affecting Management Portal and Public website and 1 more component, lasting 8h 42m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2025, 04:00 AM UTC
Resolved
Jul 05, 2025, 12:42 PM UTC
Duration
8h 42m
Detected by Pingoru
Jul 05, 2025, 04:00 AM UTC

Affected components

Management PortalPublic websiteDNS updatesMonitoring System

Update timeline

  1. investigating Jul 05, 2025, 07:19 AM UTC

    The upgraded database is having a hard time, again!

  2. monitoring Jul 05, 2025, 09:15 AM UTC

    It's been recovered (since about an hour ago). More information at https://community.ntppool.org

  3. resolved Jul 05, 2025, 12:42 PM UTC

    The cluster is stable (and has been reconfigured with many more resources which seemed to be one of the causes of the frequent crashes and eventual loss of sync).