pool.ntp.org incident

Cluster outage

Resolved after 1 hour 6 minutes, affecting Management Portal and Public website, on April 13, 2025.

investigating Apr 13, 2025, 01:51 AM UTC

All clear again (since a bit ago). Fixing a minor problem I caused a major problem by doing an unexpected update to a network configuration.

Started: Apr 13, 2025, 12:45 AM UTC
Resolved: Apr 13, 2025, 01:51 AM UTC
Duration: 1h 6m
Detected by Pingoru: Apr 13, 2025, 12:45 AM UTC

Affected components

Management PortalPublic website

Update timeline

investigating Apr 13, 2025, 12:45 AM UTC

The kubernetes cluster is having a rough day again; management and and monitoring is down. DNS servers are operating normally.
investigating Apr 13, 2025, 12:45 AM UTC

We are continuing to investigate this issue.
investigating Apr 13, 2025, 01:51 AM UTC

All clear again (since a bit ago). Fixing a minor problem I caused a major problem by doing an unexpected update to a network configuration.
resolved Apr 13, 2025, 01:51 AM UTC

This incident has been resolved.

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