pool.ntp.org incident

More! database trouble

Resolved after 212 days 7 hours, affecting Management Portal and Public website and 1 more, on September 26, 2025.

monitoring Sep 28, 2025, 01:37 AM UTC

ok, we are stable again -- hopefully.

Started
Sep 26, 2025, 12:52 AM UTC
Resolved
Apr 26, 2026, 08:05 AM UTC
Duration
212d 7h
Detected by Pingoru
Sep 26, 2025, 12:52 AM UTC

Affected components

Management PortalPublic websiteDNS updatesGeoDNS serversGlobal NTP ServiceMonitoring System

Update timeline

  1. investigating Sep 26, 2025, 12:52 AM UTC

    The newly reset database cluster (from last night) decided to blow itself up again. I think the extra query load and data from the new monitoring system is making the setup fragile. Investigating.

  2. identified Sep 26, 2025, 01:25 AM UTC

    With a bit of help the kubernetes operator got the cluster working again, at least for now.

  3. identified Sep 27, 2025, 09:40 PM UTC

    The database croaked again! I'm restoring from a ~20 minute old backup.

  4. monitoring Sep 28, 2025, 01:37 AM UTC

    ok, we are stable again -- hopefully.

  5. resolved Apr 26, 2026, 08:05 AM UTC

    System has been migrated to the new infrastructure.

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