pool.ntp.org incident

Database outage

Major Resolved View vendor source →

pool.ntp.org experienced a major incident on September 24, 2025 affecting Management Portal and Public website and 1 more component, lasting 11h 41m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2025, 10:44 PM UTC
Resolved
Sep 25, 2025, 10:26 AM UTC
Duration
11h 41m
Detected by Pingoru
Sep 24, 2025, 10:44 PM UTC

Affected components

Management PortalPublic websiteDNS updatesMonitoring System

Update timeline

  1. investigating Sep 24, 2025, 10:44 PM UTC

    The database is having an outage (again!). Investigating.

  2. monitoring Sep 25, 2025, 12:20 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 25, 2025, 10:26 AM UTC

    Database cluster has been re-installed and stable for about an hour now.