pool.ntp.org incident

Database trouble

Critical Resolved View vendor source →

pool.ntp.org experienced a critical incident on March 7, 2026 affecting Management Portal and Public website and 1 more component, lasting 50d 5h. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2026, 02:06 AM UTC
Resolved
Apr 26, 2026, 08:04 AM UTC
Duration
50d 5h
Detected by Pingoru
Mar 07, 2026, 02:06 AM UTC

Affected components

Management PortalPublic websiteDNS updatesMonitoring System

Update timeline

  1. investigating Mar 07, 2026, 02:06 AM UTC

    More database trouble! I can't wait to get rid of the current database server. A refactor to use PostgreSQL is well on the way, but got interrupted by the infrastructure migration.

  2. monitoring Mar 07, 2026, 02:43 AM UTC

    The system is recovering. The website outage was more than a day which is quite embarrassing.

  3. resolved Apr 26, 2026, 08:04 AM UTC

    System has been migrated as part of the infrastructure migration.