Resolved after 2 hours 55 minutes, on November 29, 2016.
The monitoring system came back online with the main website and management system. I'm going through the various auxiliary services next.
Update timeline
- investigating Nov 29, 2016, 08:12 AM UTC
An internal switch in the main NTP Pool management and monitoring cluster has failed. The NTP Pool system itself is up and running, but you can't add new servers and the existing servers aren't being properly monitored.
- identified Nov 29, 2016, 10:15 AM UTC
The beta website at http://www.beta.grundclock.com/en/ is available again. With that working the production site should come back up shortly, too.
- monitoring Nov 29, 2016, 10:22 AM UTC
The NTP Pool management site and www.pool.ntp.org are back online.
- monitoring Nov 29, 2016, 10:28 AM UTC
The monitoring system came back online with the main website and management system. I'm going through the various auxiliary services next.
- resolved Nov 29, 2016, 11:08 AM UTC
This incident has been resolved.
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