pool.ntp.org incident

Management website and monitoring unavailable

Resolved after 1 hour 17 minutes, affecting Management Portal and Public website and 1 more, on October 22, 2019.

identified Oct 22, 2019, 05:54 AM UTC

The systems are coming back

Started
Oct 22, 2019, 04:37 AM UTC
Resolved
Oct 22, 2019, 05:54 AM UTC
Duration
1h 17m
Detected by Pingoru
Oct 22, 2019, 04:37 AM UTC

Affected components

Management PortalPublic websiteDNS updates

Update timeline

  1. identified Oct 22, 2019, 04:57 AM UTC

    An upgrade unexpectedly made parts of the system unavailable. The management website and monitoring system are unavailable. DNS service isn't affected and the NTP services are also running as usual.

  2. identified Oct 22, 2019, 05:54 AM UTC

    The systems are coming back

  3. resolved Oct 22, 2019, 01:55 PM UTC

    All cleared just after 5am UTC

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