Poly incident

Cconnectivity issues in RealConnect reports

Major Resolved View vendor source →

Poly experienced a major incident on September 11, 2025 affecting RealConnect Tenant Report, lasting 4h 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2025, 08:31 PM UTC
Resolved
Sep 12, 2025, 01:04 AM UTC
Duration
4h 32m
Detected by Pingoru
Sep 11, 2025, 08:31 PM UTC

Affected components

RealConnect Tenant Report

Update timeline

  1. investigating Sep 11, 2025, 08:31 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 11, 2025, 08:32 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 12, 2025, 01:04 AM UTC

    This incident has been resolved.