PoliceMP incident

Roles not loading within the server

Resolved after 29 minutes, affecting FiveM Server and PoliceMP Forum, on March 12, 2023.

postmortem Mar 12, 2023, 07:27 PM UTC

The issue has been caused due to a forced Discord Bot Token update. The token has been updated within the server which have resolved the incident.

Started
Mar 12, 2023, 12:13 AM UTC
Resolved
Mar 12, 2023, 12:42 AM UTC
Duration
29m
Detected by Pingoru
Mar 12, 2023, 12:13 AM UTC

Affected components

FiveM ServerPoliceMP Forum

Update timeline

  1. investigating Mar 12, 2023, 12:13 AM UTC

    We are currently investigating this issue.

  2. identified Mar 12, 2023, 12:13 AM UTC

    The issue has been identified and a fix is in progress. ETA 00:45

  3. identified Mar 12, 2023, 12:22 AM UTC

    The Forum connection to Discord has been reinstated.

  4. identified Mar 12, 2023, 12:31 AM UTC

    A fix has been deployed to the development environment with a successful outcome. Deployment currently pending to production.

  5. identified Mar 12, 2023, 12:35 AM UTC

    A production deployment is underway.

  6. monitoring Mar 12, 2023, 12:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Mar 12, 2023, 12:42 AM UTC

    This incident has been resolved.

  8. postmortem Mar 12, 2023, 07:27 PM UTC

    The issue has been caused due to a forced Discord Bot Token update. The token has been updated within the server which have resolved the incident.

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