Polar incident

Synchronization issues

Resolved after 30 minutes, affecting Polar Flow web service, on November 22, 2021.

monitoring Nov 22, 2021, 08:53 AM UTC

We are continuing to monitor for any further issues.

Started
Nov 22, 2021, 08:53 AM UTC
Resolved
Nov 22, 2021, 09:24 AM UTC
Duration
30m
Detected by Pingoru
Nov 22, 2021, 08:53 AM UTC

Affected components

Polar Flow web service

Update timeline

  1. monitoring Nov 22, 2021, 08:53 AM UTC

    Synchronization may fail for some users at the moment. We've already implemented a fix and synchronization should be working normally again in no time. All data is safe. Apologies to everyone affected.

  2. monitoring Nov 22, 2021, 08:53 AM UTC

    We are continuing to monitor for any further issues.

  3. resolved Nov 22, 2021, 09:24 AM UTC

    Synchronization should be working now. Apologies for the inconvenience caused.

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