Polar incident

Polar API data transfer issues

Resolved after 15 minutes, affecting Polar API/3rd party sync, on June 15, 2022.

monitoring Jun 15, 2022, 06:19 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 15, 2022, 06:05 PM UTC
Resolved
Jun 15, 2022, 06:21 PM UTC
Duration
15m
Detected by Pingoru
Jun 15, 2022, 06:05 PM UTC

Affected components

Polar API/3rd party sync

Update timeline

  1. investigating Jun 15, 2022, 06:05 PM UTC

    Polar API is experiencing data transfer issues. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

  2. investigating Jun 15, 2022, 06:19 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 15, 2022, 06:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 15, 2022, 06:21 PM UTC

    This incident has been resolved.

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