Polar incident
Slowness and sync problems caused by Daylight Saving Time
Minor Vendor's status page →
Resolved after 1 day, affecting Polar Flow web service and Polar Flow mobile application and 1 more, on October 30, 2022.
We are continuing to monitor for any further issues.
Affected components
Polar Flow web servicePolar Flow mobile applicationPolar Beat mobile applicationaccount.polar.comPolar API/3rd party syncData transfer to MyFitnessPalData transfer to StravaData transfer to TrainingPeaksData transfer to komootData transfer to Nike
Update timeline
- investigating Oct 30, 2022, 07:14 AM UTC
Our servers are always experiencing extra high loads on the day that Daylight Saving Time starts or ends. This may show as slowness or synchronization failing altogether. Please try again later. Thank you for understanding!
- monitoring Oct 30, 2022, 08:56 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 30, 2022, 08:57 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 30, 2022, 10:11 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 31, 2022, 07:21 AM UTC
This incident has been resolved.
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