Resolved after 5 days 13 hours, affecting Data transfer to MyFitnessPal and Data transfer to Strava, on March 14, 2023.
Synchronization issues between Polar Flow and MyFitnessPal have been resolved and you can sync your device normally again. Apologies for the inconvenience these issues may have caused you.
Affected components
Update timeline
- investigating Mar 14, 2023, 07:05 PM UTC
We are experiencing data transfer issues between Polar Flow and MyFitnessPal. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
- investigating Mar 14, 2023, 07:17 PM UTC
We are continuing to investigate this issue.
- investigating Mar 17, 2023, 08:13 AM UTC
We are experiencing delays when transferring data from Polar Flow to MyFitnessPal. We've managed to improve the situation, and we will continue the work to get it working normally. Thanks for your patience.
- resolved Mar 20, 2023, 08:45 AM UTC
Synchronization issues between Polar Flow and MyFitnessPal have been resolved and you can sync your device normally again. Apologies for the inconvenience these issues may have caused you.
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