Polar incident

Strava data transfer issues

Resolved after 8 hours 35 minutes, affecting Data transfer to Strava, on April 25, 2023.

resolved Apr 26, 2023, 04:56 AM UTC

Synchronization issues between Polar Flow and Strava have been resolved and you can sync your device normally again. Apologies for the inconvenience these issues may have caused you.

Started
Apr 25, 2023, 08:21 PM UTC
Resolved
Apr 26, 2023, 04:56 AM UTC
Duration
8h 35m
Detected by Pingoru
Apr 25, 2023, 08:21 PM UTC

Affected components

Data transfer to Strava

Update timeline

  1. investigating Apr 25, 2023, 08:21 PM UTC

    We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

  2. resolved Apr 26, 2023, 04:56 AM UTC

    Synchronization issues between Polar Flow and Strava have been resolved and you can sync your device normally again. Apologies for the inconvenience these issues may have caused you.

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