Polar incident
Slowness and sync problems caused by Daylight Saving Time
Resolved after 5 hours 44 minutes, affecting Polar Flow web service and Polar Flow mobile application, on October 29, 2023.
Loads on our servers are back to normal now and everything should run smoothly again. Thank you for your patience.
Affected components
Update timeline
- investigating Oct 29, 2023, 06:41 AM UTC
Our servers are always experiencing extra high loads on the day that Daylight Saving Time starts or ends. This may show as slowness or synchronization failing altogether. Please try again later. Thank you for understanding!
- monitoring Oct 29, 2023, 10:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 29, 2023, 12:26 PM UTC
Loads on our servers are back to normal now and everything should run smoothly again. Thank you for your patience.
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