Poka incident

Service degradation due to an outage from a third-party provider

Resolved after 2 hours 46 minutes, affecting Customer instances, on May 27, 2025.

monitoring May 27, 2025, 02:39 PM UTC

We’re currently experiencing a service degradation due to an outage from a third-party provider. We’re actively monitoring the situation and will provide updates as we learn more.

Started
May 27, 2025, 02:39 PM UTC
Resolved
May 27, 2025, 05:26 PM UTC
Duration
2h 46m
Detected by Pingoru
May 27, 2025, 02:39 PM UTC

Affected components

Customer instances

Update timeline

  1. monitoring May 27, 2025, 02:39 PM UTC

    We’re currently experiencing a service degradation due to an outage from a third-party provider. We’re actively monitoring the situation and will provide updates as we learn more.

  2. resolved May 27, 2025, 05:26 PM UTC

    This incident has been resolved.

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