Podium incident

Potential delay in displaying payments/refunds

Minor Resolved

Podium experienced a minor incident on June 12, 2026 affecting Payments, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 05:19 PM UTC
Resolved
Jun 12, 2026, 07:38 PM UTC
Duration
2h 19m
Detected by Pingoru
Jun 12, 2026, 05:19 PM UTC

Affected components

Payments

Update timeline

  1. investigating Jun 12, 2026, 05:19 PM UTC

    We are currently investigating an issue, and one of the symptoms is a potential delay in payments/refunds displaying in Podium. Note that this is just a delay in the viewing of the information, not the actual processing of the transactions.

  2. identified Jun 12, 2026, 06:01 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Jun 12, 2026, 06:18 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jun 12, 2026, 07:38 PM UTC

    This incident has been resolved.