Podium incident

Android users unable to log into Podium app

Minor Resolved

Podium experienced a minor incident on June 5, 2026 affecting Mobile, lasting 5d. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 03:39 PM UTC
Resolved
Jun 10, 2026, 04:04 PM UTC
Duration
5d
Detected by Pingoru
Jun 05, 2026, 03:39 PM UTC

Affected components

Mobile

Update timeline

  1. investigating Jun 05, 2026, 03:39 PM UTC

    We're seeing users unable to log into the Podium app on Android devices by using their password. If you're running into this issue, going through the "Forgot Password" flow and requesting a One-Time Password is still functional

  2. identified Jun 05, 2026, 04:52 PM UTC

    We've identified the issue affecting users who can't log into Podium using the Android app. We're working on pushing a new version with the fix to the Google Play Store as soon as possible. In the meantime, users are still able to log into the app using a one-time password (by going through the "Forgot Password" flow) or by signing in using Google or Apple sign-in options

  3. monitoring Jun 05, 2026, 06:57 PM UTC

    We've pushed out the app version, 2026.10.0, that contains the fix for this issue and are currently waiting for the Google Play Store to finish their review. This can take a number of hours but we'll update this incident once the update is widely available

  4. resolved Jun 10, 2026, 04:04 PM UTC

    This incident has been resolved. Users should update to 2026.10.0 to resolve this issue.