Podium incident

New call recordings are not displaying

Minor Resolved

Podium experienced a minor incident on April 23, 2026 affecting Podium and Phones, lasting 3h 2m. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 03:30 PM UTC
Resolved
Apr 23, 2026, 06:32 PM UTC
Duration
3h 2m
Detected by Pingoru
Apr 23, 2026, 03:30 PM UTC

Affected components

PodiumPhones

Update timeline

  1. investigating Apr 23, 2026, 03:30 PM UTC

    We are currently investigating an issue causing call recordings to not display for new recorded calls.

  2. resolved Apr 23, 2026, 06:32 PM UTC

    This incident has been resolved.