Podium experienced a minor incident on April 15, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Apr 15, 2026, 03:15 PM UTC
Type: Incident Duration: 5 hours and 38 minutes Affected Components: Automations Apr 15, 15:15:54 GMT+0 - Investigating - We're seeing that our automations platform is unable to make changes to Contacts' Statuses currently. We've got our engineering team taking a look and will provide an update soon Apr 15, 15:24:39 GMT+0 - Identified - We have identified the issue causing our Automations platform to fail to update Contact statuses. We're working on a fix, we'll notify once this fix is out and working. Apr 15, 17:21:30 GMT+0 - Identified - Our engineering team is still working on a fix. We'll provide another update soon. Apr 15, 17:48:24 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Apr 15, 18:31:59 GMT+0 - Identified - We've re-opened this incident. We're still seeing delays and this is impacted all automations. Apr 15, 20:54:01 GMT+0 - Resolved - This incident has been resolved.