Podium incident

AI Agent for Medspa EMR customers not booking events

Minor Resolved View vendor source →

Podium experienced a minor incident on April 22, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 22, 2026, 10:12 PM UTC
Resolved
Apr 22, 2026, 10:12 PM UTC
Duration
—
Detected by Pingoru
Apr 22, 2026, 10:12 PM UTC

Update timeline

  1. resolved Apr 22, 2026, 10:12 PM UTC

    Type: Incident Duration: 15 hours and 8 minutes Affected Components: AI Employee Apr 23, 13:20:39 GMT+0 - Resolved - This incident has been resolved. Apr 22, 22:12:48 GMT+0 - Identified - For Medspa EMR customers using our playbooks agent, the agent is currently unable to book events. The agent is able to take all other actions. Engineering is currently investigating a fix. Apr 22, 22:59:49 GMT+0 - Identified - A fix is currently being investigated.