Podium incident

Contact names aren't appearing properly

Minor Resolved View vendor source →

Podium experienced a minor incident on April 24, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 07:06 PM UTC
Resolved
Apr 24, 2026, 07:06 PM UTC
Duration
Detected by Pingoru
Apr 24, 2026, 07:06 PM UTC

Update timeline

  1. resolved Apr 24, 2026, 07:06 PM UTC

    Type: Incident Duration: 2 days, 20 hours and 23 minutes Affected Components: Contacts Apr 24, 20:54:29 GMT+0 - Monitoring - We have found and resolved the root cause of contact names not saving. We discovered other contact changes may also not have saved, like Status changes. We're continuing to investigate the scope of this incident and any other downstream effects caused by it. Apr 27, 15:28:44 GMT+0 - Resolved - We're marking this incident as resolved. We appreciate your patience. Apr 24, 19:06:03 GMT+0 - Investigating - Throughout the app, a contact's name is appearing inconsistently or not appearing at all. We're actively investigating the issue to find a fix