Podium experienced a major incident on July 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jul 21, 2026, 08:34 PM UTC
Type: Incident Duration: 9 minutes Affected Components: Phones Jul 21, 20:34:34 GMT+0 - Investigating - We're seeing a large number of internal errors with Podium Phones causing calls to fail. We're actively investigating and working on a fix to resolve these errors and will provide an update soon Jul 21, 20:39:09 GMT+0 - Monitoring - We've implemented our fix and are seeing results return to normal. We're continuing to monitor to ensure regular functionality Jul 21, 20:43:28 GMT+0 - Resolved - Our Podium Phones functionality has fully returned to normal. We apologize for the inconvenience this caused and will be investigating the root cause to ensure similar down time doesn't occur again.