Podium incident

Lag with conversation list updating in the Inbox

Minor Resolved View vendor source →

Podium experienced a minor incident on August 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 04:26 PM UTC
Resolved
Aug 21, 2026, 04:26 PM UTC
Duration
—
Detected by Pingoru
Aug 21, 2026, 04:26 PM UTC

Update timeline

  1. resolved Aug 21, 2026, 04:26 PM UTC

    Type: Incident Duration: 3 hours and 58 minutes Affected Components: Messaging Aug 21, 16:26:38 GMT+0 - Investigating - We're seeing 15-30 minute lag spikes with conversation lists updating in the inbox. We've got our engineering team working on resolving this lag and will provide an update as soon as possible Aug 21, 17:58:29 GMT+0 - Monitoring - We're seeing the lag starting to decline and return to normal. We'll continue to monitor to ensure we are fully functional Aug 21, 20:24:58 GMT+0 - Resolved - There should no longer be any delay with the inbox and conversation list