Podium experienced a minor incident on September 1, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 01, 2026, 03:54 PM UTC
Type: Incident Duration: 13 days, 23 hours and 21 minutes Affected Components: Messaging Sep 1, 15:54:57 GMT+0 - Identified - We are aware of an intermittent issue with inbox not updating in real time. we are investigating a resolution for this and will update as more information becomes available. Sep 1, 17:18:17 GMT+0 - Monitoring - We implemented logs to better identify and address the issue and will continue to monitor for improvements. Sep 2, 15:20:49 GMT+0 - Monitoring - We implemented a fix and we are seeing improvements across the board, we will continue to monitor to validate that the changes have fully resolved the issue. Sep 15, 15:15:48 GMT+0 - Resolved - This incident has been resolved.