Resolved after 3 hours 7 minutes, on March 20, 2024.
Our vendor has implemented contingency measures, stabilizing the service. We are closely monitoring the results..
Update timeline
- investigating Mar 20, 2024, 05:21 PM UTC
We are monitoring a service incident affecting one of our vendors, which may impact some of our voice services. The incident involves intermittent SIP connectivity issues to their primary IP address affecting users in the US region. We are actively engaged in the remediation process..
- monitoring Mar 20, 2024, 05:40 PM UTC
Our vendor has implemented contingency measures, stabilizing the service. We are closely monitoring the results..
- resolved Mar 20, 2024, 08:28 PM UTC
This incident has been resolved..
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