Plum Voice incident

Investigating Latency with Fuse

Resolved after 32 minutes, on June 3, 2024.

resolved Jun 03, 2024, 03:26 PM UTC

We've identified and resolved an issue affecting autoscaling of Plum Fuse services. This has been resolved 11:19 AM EST. .

Started
Jun 03, 2024, 02:54 PM UTC
Resolved
Jun 03, 2024, 03:26 PM UTC
Duration
32m
Detected by Pingoru
Jun 03, 2024, 02:54 PM UTC

Update timeline

  1. identified Jun 03, 2024, 02:54 PM UTC

    We've identified the cause of the issue affecting latency in Plum Fuse and are currently working on remediation. Our team is addressing the root cause to restore full functionality as quickly as possible. We will provide further updates as we make progress..

  2. monitoring Jun 03, 2024, 03:20 PM UTC

    We implemented a fix and are currently monitoring the result..

  3. resolved Jun 03, 2024, 03:26 PM UTC

    We've identified and resolved an issue affecting autoscaling of Plum Fuse services. This has been resolved 11:19 AM EST. .

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