Inbound Voice Disruption

Update timeline

1. identified Sep 16, 2024, 11:49 AM UTC

   Some callers to the Plum Voice infrastructure are unexpectedly receiving a fast busy tone. We are aware of the issue and have all necessary resources engaged to resolve the issue as soon as possible..

2. identified Sep 16, 2024, 12:44 PM UTC

   We are continuing to work on a fix for this incident..

3. identified Sep 16, 2024, 01:41 PM UTC

   We are continuing to work on a fix for this incident. Thank you for your continued patience..

4. identified Sep 16, 2024, 02:21 PM UTC

   We are continuing to work on a fix for this incident..

5. monitoring Sep 16, 2024, 02:53 PM UTC

   We implemented a fix and are currently monitoring the result..

6. resolved Sep 16, 2024, 03:15 PM UTC

   This incident has been resolved..