Plivo experienced a minor incident on May 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 20, 2025, 07:54 AM UTC
Dear Valued Customer, We recently experienced intermittent SMS and MMS failures. Our engineering and operations teams promptly investigated and resolved the issue. The root cause was identified, and corrective actions have been implemented to prevent recurrence. Incident Start Time: 20th May 2025 07:30 UTC Incident End Time: 20th May 2025 07:50 UTC If you have any questions or concerns regarding this incident, please contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us