Plivo incident

Intermittent Message failures

Notice Resolved View vendor source →

Plivo experienced a notice incident on June 20, 2025, lasting 2h 38m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2025, 06:09 PM UTC
Resolved
Jun 20, 2025, 08:48 PM UTC
Duration
2h 38m
Detected by Pingoru
Jun 20, 2025, 06:09 PM UTC

Update timeline

  1. investigating Jun 20, 2025, 06:09 PM UTC

    Dear Valued Customer, We are currently experiencing intermittent issues impacting SMS and Verify requests. Our engineering team is actively investigating and working to resolve the issue as quickly as possible. If you have any questions, please get in touch with Plivo Support. Support portal: https://support.plivo.com/hc/en-us

  2. monitoring Jun 20, 2025, 08:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 20, 2025, 08:48 PM UTC

    This incident has been resolved.