Plivo experienced a minor incident on March 3, 2025 affecting Longcode SMS, USA & Canada, lasting 9h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Longcode SMS, USA & Canada
Update timeline
- investigating Mar 03, 2025, 04:47 AM UTC
Dear Valued Customer, One of our carrier partners is currently experiencing delays in provisioning new campaigns. This may impact new 10DLC campaign registrations, which may cause issues when linking numbers to your 10DLC campaign. Please note that existing campaigns will not be affected. We are actively working with our carrier partner to resolve this issue as quickly as possible. If you have any questions, please contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us #88020
- resolved Mar 03, 2025, 02:13 PM UTC
This incident has been resolved.