Plivo incident

Intermittent Outbound PSTN Call Failures in France

Minor Resolved View vendor source →

Plivo experienced a minor incident on March 11, 2025 affecting PSTN Calls, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2025, 03:00 PM UTC
Resolved
Mar 11, 2025, 03:23 PM UTC
Duration
23m
Detected by Pingoru
Mar 11, 2025, 03:00 PM UTC

Affected components

PSTN Calls

Update timeline

  1. investigating Mar 11, 2025, 03:00 PM UTC

    Dear Valued Customer, We are currently experiencing intermittent call failures impacting outbound PSTN calls that are originating and terminating in France. All other services remain fully operational. Our engineers are actively working to resolve the issue and restore service. If you have any questions, please contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us

  2. resolved Mar 11, 2025, 03:23 PM UTC

    This incident has been resolved.