Plivo incident

Missing Debug Logs in Plivo Console for Messaging and Voice Service

Minor Resolved View vendor source →

Plivo experienced a minor incident on March 28, 2025 affecting Console, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2025, 10:30 AM UTC
Resolved
Mar 28, 2025, 11:12 AM UTC
Duration
41m
Detected by Pingoru
Mar 28, 2025, 10:30 AM UTC

Affected components

Console

Update timeline

  1. investigating Mar 28, 2025, 10:30 AM UTC

    Dear Valued Customer, We are experiencing issues with missing debug logs in the Plivo Console for the Messaging and Voice Services. All other services are functioning normally. Our engineers are actively working to resolve the issue and restore service. If you have any questions, please get in touch with Plivo Support. Support portal: https://support.plivo.com/hc/en-us

  2. resolved Mar 28, 2025, 11:12 AM UTC

    This incident has been resolved.