Plivo experienced a minor incident on April 21, 2025 affecting Endpoint calls (SIP), lasting 29m. The incident has been resolved; the full update timeline is below.
Affected components
Endpoint calls (SIP)
Update timeline
- investigating Apr 21, 2025, 02:38 AM UTC
Dear Valued Customer, We are currently experiencing intermittent call failures impacting inbound SIP calls. All other services remain fully operational. Our engineers are actively working to resolve the issue and restore service. If you have any questions, please contact Plivo Support. https://support.plivo.com/hc/en-us
- monitoring Apr 21, 2025, 03:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 21, 2025, 03:07 AM UTC
This incident has been resolved.