Plivo experienced a minor incident on April 30, 2025 affecting MMS API, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
MMS API
Update timeline
- investigating Apr 30, 2025, 06:24 PM UTC
Dear Valued Customer, We are currently experiencing an intermittent issue with MMS delivery. All other services remain fully operational. Our engineering team is actively working to resolve the issue and restore MMS delivery. For any questions or concerns, please don't hesitate to contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us
- monitoring Apr 30, 2025, 06:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 30, 2025, 06:51 PM UTC
This incident has been resolved.