Plivo experienced a notice incident on May 11, 2025, lasting 12h 6m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating May 11, 2025, 07:24 PM UTC
Dear Valued Customer, We are currently experiencing a disruption with one of our carrier partners, which is impacting message delivery to India. Our engineering and operations teams are actively working with the carrier to identify the root cause and resolve the issue as quickly as possible. If you have any questions, please get in touch with Plivo Support. Support portal: https://support.plivo.com/hc/en-us
- resolved May 12, 2025, 07:30 AM UTC
This incident has been resolved.