Plex experienced a minor incident on July 27, 2026 affecting plex.direct DNS servers, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 27, 2026, 02:38 PM UTC
Status: Identified We're currently investigating issues affecting our plex.direct DNS resolvers. You may experience some timeouts while we work to resolve the issue. Affected components plex.direct DNS servers (Degraded performance)
- monitoring Jul 27, 2026, 04:25 PM UTC
Status: Monitoring The service is stabilizing and we're monitoring the results. Affected components plex.direct DNS servers (Operational)
- resolved Jul 27, 2026, 05:29 PM UTC
Status: Resolved The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue! Affected components plex.direct DNS servers (Operational)