Resolved after 2 hours 51 minutes, affecting Remote Access (plex.direct DNS servers), on July 27, 2026.
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Affected components
Remote Access (plex.direct DNS servers)
Update timeline
- identified Jul 27, 2026, 02:38 PM UTC
We're currently investigating issues affecting our plex.direct DNS resolvers. You may experience some timeouts while we work to resolve the issue.
- monitoring Jul 27, 2026, 04:25 PM UTC
The service is stabilizing and we're monitoring the results.
- resolved Jul 27, 2026, 05:29 PM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
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