Plex incident

Pubsub service disruption

Resolved after 12 hours, affecting Live TV and TV Program Guide Data (Live TV and TV Program Guide Data - US) and Live TV and TV Program Guide Data (Live TV and TV Program Guide Data - Europe) and 1 more, on July 22, 2026.

resolved Jul 23, 2026, 01:00 AM UTC

The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!

Started
Jul 22, 2026, 01:00 PM UTC
Resolved
Jul 23, 2026, 01:00 AM UTC
Duration
12h
Detected by Pingoru
Jul 22, 2026, 01:00 PM UTC

Affected components

Live TV and TV Program Guide Data (Live TV and TV Program Guide Data - US)Live TV and TV Program Guide Data (Live TV and TV Program Guide Data - Europe)Media Metadata (meta.plex.tv)Media Metadata (metadata.provider.plex.tv - Europe)Media Metadata (metadata.provider.plex.tv - US)Media Metadata (mp.plex.tv / ump.plex.tv / mpm.plex.tv)Media Metadata (Music metadata search)Media Metadata (Subtitles search)Remote Access (plex.direct DNS servers)Remote Access (Relay service)

Update timeline

  1. identified Jul 22, 2026, 01:00 PM UTC

    We have identified an issue with Pubsub and are investigating

  2. resolved Jul 23, 2026, 01:00 AM UTC

    The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!

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